Privacy Policy
At FocusIdeaAI, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our blockchain agriculture solutions and services.
Information We Collect
We collect information in several ways to provide you with better agricultural blockchain solutions and improve our services. This happens when you interact with our platform, contact us, or use our consulting services.
We never collect sensitive personal information without your explicit consent. Any agricultural data remains under your control, and we simply help you implement blockchain solutions to better manage and protect that information.
How We Use Your Information
Your information helps us deliver personalized blockchain solutions for your agricultural needs. We use it to understand your specific requirements and provide relevant recommendations.
Service Delivery
We use your contact information to communicate about your projects, schedule consultations, and provide ongoing support for your blockchain agriculture implementations.
Platform Improvement
Usage data helps us understand which features work best for agricultural businesses and where we can improve our blockchain solutions. This anonymous data guides our development priorities.
Important: We never sell your personal information to third parties. Your agricultural data and business information remain confidential and are used solely to provide you with better blockchain solutions.
Information Sharing and Third Parties
We work with trusted partners to deliver comprehensive blockchain solutions, but we're careful about how your information is shared.
Service Partners
Some blockchain implementations require collaboration with technology partners or agricultural specialists. We only share necessary information with vetted partners who agree to protect your data according to our standards.
Legal Requirements
In rare cases, we may need to share information to comply with legal obligations, protect our rights, or ensure the safety of our users and partners.
We never share your information for marketing purposes or with companies that might use it to compete with your agricultural business.
Your Rights and Control
You have several rights regarding your personal information. These rights help ensure you maintain control over your data throughout our business relationship.
How to Exercise Your Rights
Contact us using the information below to make any requests about your personal data. We'll respond within 30 days and work with you to address your concerns promptly and thoroughly.
Taiwan Privacy Protections
As a Taiwan-based company, we comply with local privacy laws including the Personal Data Protection Act. This provides additional protections for how we collect, process, and store personal information of individuals in Taiwan.
You have specific rights under Taiwan law, including the right to know what personal data we hold and how it's being used. We're committed to transparency in all our data practices.
Data Security and Protection
Protecting your information is fundamental to our business, especially given our expertise in blockchain security. We use multiple layers of protection to keep your data safe.
Technical Safeguards
All data transmission uses encryption, and we store information on secure servers with access controls. Our blockchain expertise helps us implement advanced security measures that go beyond standard practices.
Operational Security
Our team follows strict procedures for handling personal information. Access is limited to employees who need it for their work, and all team members receive regular training on privacy and security best practices.
While we implement strong security measures, no system is completely risk-free. We continuously monitor and improve our security practices to protect your information against evolving threats.
Data Retention and Deletion
We keep your information only as long as necessary to provide services and meet legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.
When retention periods expire, we securely delete information using industry-standard data destruction methods. You can request earlier deletion in most cases, though some information may need to be retained for legal compliance.
International Data Transfers
Our blockchain solutions sometimes involve international partnerships or cloud services. When we transfer data outside Taiwan, we ensure appropriate protections are in place.
We use standard contractual clauses and work only with partners who provide adequate data protection. Any international transfers are necessary for service delivery and comply with applicable data protection laws.
Most of our data processing happens within Taiwan or in jurisdictions with strong privacy protections. We'll always inform you if your specific project requires international data transfer.
Policy Updates
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you by email or through our website.
Minor updates that don't affect your rights will be posted here with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.